BID Group is a North American leader in the design and manufacturing of equipment for wood processing mills. The company primarily serves the North American market, in addition to serving international clients. BID Group offers the most comprehensive range of products on the market. Producing everything from mechanical equipment, PLCs and optimization systems equipped with digital vision scanners. Our products also deliver fully automated production lines. The company has over 1500 employees working in our divisions located across North America.

As a Wood Processing Specialist, you will perform service, maintain, install and upgrade systems from the Comact optimization product line at customers’ sites across North America.


  • Complete on-site customer service visits to ensure equipment meets quality and performance standards
  • Upgrade optimization systems with advance technologies
  • Quality control and software technical troubleshooting and problem solving
  • Provide training to customers
  • Support customers remotely with software and quality control technical issues
  • Work irregular hours and overtime as required
  • Tune optimization systems to maximize lumber values, grade and recovery


  • Have a diploma, degree or trade qualification in process control, quality control or the equivalent experience
  • Ability to travel to mill locations in North America
  • Strong communication skills and customer oriented
  • Capability of working under-pressure
  • Electronics/hardware troubleshooting and problem-solving skills on industrial equipment is an asset
  • Hardware and software application knowledge is an asset
  • Experience working in an industrial environment is an asset
  • Knowledge of lumber industry and/or lumber grading ticket is an asset


  • Competitive compensation plan
  • Full time, permanent position (40 hours/week)
  • Paid overtime hours
  • Health care insurance
  • Retirement savings plan

If interested in working with us, please send your resume to and reference the posting name. We encourage graduates to apply for this position. Only those candidates whose application meets the qualifications of the position applied will receive a response. Thank you for your interest.